overview:
the following tools will assist you in making your black friday weekend a success.
store action:
- review the holiday strategic business plans for operations and merchandise: dsgn > home page > quick links.
- prepare for presale items from 11/24-11/27:
- details in holiday strategic business plan – operations
- print copies of the black friday presale order form and keep them in departments not close to a wso computer. if a customer wants to continue shopping while the associates processes the order, associates can fill out a customer’s information on the form, compete the sale, find the customer, and escort them to the registers.
- print and review the black friday checklist (attached) with all managers. this tool will keep you organized during the busy weekend.
- plan for your wow store tours as notes in the holiday strategic business plan – ops.
- use the holiday feedback link that will appear on dsgn > home page > quick linksto share the good and where there are opportunities with holiday planning and execution.
contact:
your district manager or abc@gmail.com.